Stella Notecor (stella_notecor) wrote,
Stella Notecor

Stupid laptops and their stupidness!

My laptop is dead. It still works, but the battery only lasts 15 minutes and the screen will not stay open unless you prop it just right. So, for all intents and purposes, it's dead. Due to a bad back, I use it primarily in bed while laying down and if I have to be in a specific position, well, that won't work.

I ran over to Office Depot this morning to get a new laptop because of this. I found a great one, normally $650, on sale for $450 + $100 mail in rebate for a final price of $350. Well, I thought the price was too good to be true, and guess what? It was. I brought it home, got it all pretty and loaded with my personal files, and then tried to load Microsoft Office... only to discover that the CD/DVD drive doesn't work.

After two hours of fiddling on my own and 1 hour fiddling with a support guy's help, I gave up. The thing is crap. I'm taking it back to the store tomorrow, where I'm going to have to fight to get my money back, since they only give "exchanges" on computers once they have been opened. Uh, no. I'm not exchanging one piece of crap for another. I like the brand, and I will buy their cheap version this time, as it's the same as my current computer, only the next version of the model. I love my computer and it's lasted me 2 years, which is my criteria for a good laptop.

So, I want that model, and I want the price difference back on my credit card... not as store credit. I'm afraid that getting that is going to be a battle though...
Tags: personal: blah

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